Account Manager

Are you an excellent communicator with customer service experience who has a passion for education?

We are looking for a customer focused, ambitious and enthusiastic individual who shares our passion to genuinely make a difference. You will be a people’s person with a vibrant personality who wants to be part of our team!

Departmental Account Managers are responsible for providing outstanding customer service to schools who have a departmental Doddle licence with the objective to manage the customer relationship from set up at the outset of the subscription through to a successful renewal decision.

At GL Assessment, we are passionate about the role we play in supporting schools to grow children to their best potential. We do this by providing assessment solutions that help teachers learn more about their pupils so they can find the best way to teach them.

We are the leading UK provider in what we do and growing fast – at the last count we have delivered over 7 million online tests across the globe.

What we are looking for:

  • Customer service experience is essential and account management would be desirable
  • Self-motivated and focused individual with excellent attention to detail
  • Excellent and efficient communicator – written and verbal
  • Excellent attendance and punctuality record
  • Collaborative working style
  • Education industry experience is desirable
  • High level of IT skills (Word, Excel, Outlook, PowerPoint, CRM systems, Financial systems)

This is a part time role, working 24 hours per week (Term-time only)

Salary: £14,000 - £17,000 per annum

Location: Oxford, OX4 1LF

Benefits:

  • Generous Annual Leave (including a day off for your birthday)
  • BUPA Healthcare, Life assurance
  • Pension scheme with enhanced employer contribution
  • Season ticket loan, eye care scheme, childcare assistance/ vouchers
  • Weekly fruit platters

Please apply with your CV and cover letter explaining why you are interested and why we should meet you. Please send in your application to gl.recruitment@gl-assessment.co.uk.