Senior Business Systems Analyst

The role requires the post holder to become a key member of the team that will shape, maintain and drive the development of our assessment products and platforms throughout the entire software delivery life cycle.

The role:

  • Day to day line management responsibilities for the team of Business System Analysts.
  • Develop and maintain professional relationships with other department managers and staff to assist in the requirements gathering process.
  • Collaborate with the business stakeholders and subject matter experts (SMEs) to obtain a greater understanding of the needs of the business
  • Oversee the creation of detailed requirements for any given project or product
  • Gain an understanding of the business, the processes, and help map out associated business rules and frameworks to aid the running of the business and ultimately requirements gathering.
  • Ability to think outside of the box to develop solutions as part of the requirements gathering process

You will:

  • Have 2+ years’ experience of working as a Business Systems Analyst in a Microsoft product-based environment.
  • Be educated to degree level or equivalent in Business Information Technology or related field
  • Be highly organised and work quickly; easily handle and adapt to numerous shifting priorities and successfully engage in multiple projects.
  • Have the ability to work cohesively within a team and build effective stakeholder relationships at all levels
  • Have the ability to effectively communicate technical concepts to a non-technical audience and vice versa
  • Have the ability to work at a fast pace, under pressure to tight deadlines, maintaining excellent attention to detail at all times.
  • Be self-motivated and organised.
  • Enjoy being part of a good-humoured and vibrant team.

Location: Durham


  • Generous Annual Leave (including a day off for your birthday)
  • Weekly fruit platters, parking facilities
  • BUPA Healthcare, Life assurance
  • Pension scheme with enhanced employer contribution
  • Season ticket loan, childcare assistance/ vouchers

To apply please send in your CV and cover letter to